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Frequently Asked Questions 

Check the list below to see if your question is answered or:

CLICK HERE TO CONTACT SUPPORT



  To end any GameGuideDog account use this button:   
What is the cost of a membership to GameGuideDog.com?
Signing up I missed the last part of choosing a username and password.   How do I get them?
I'm getting a: FORBIDDEN 403 PAGE when logging in, what do I do?
Can I be sure my walkthrough or cheats are included in the members area before I pay?
What and where are the TERMS AND CONDITIONS?
How do I set up my login username & password?
I signed up but a link takes me to sign up again when I click a guide.

What should I do to turn off my GameGuideDog my subscription?

Does my membership automatically get re-billed each month?

I forgot or lost my password.  How can I get them again?

The game cheat or walkthrough I need is not added yet.  What should I do?



Q What is the cost of a meambership to GameGuideDog.com?-
A.  There are 3 options: A monthly subscription costs $9.99, a 3 month subscription is $19.99 (30% savings), and recently we changed our Yearly to LIFETIME for a limited time for just $39.99, so you probably want to grab that while you can! 
Q. I'm getting a: FORBIDDEN 403 PAGE when logging in, what do I do?-
A.  We recently updated our security measures on the site.  First, it's probably do to a firewall setting if you are perhaps accessing the site from work, try turning it off.  ALso, if you have logged in before, clear your cookies and cache in your browser settings then try again. If you are still having problems contact support!
Q. Signing up I missed the last part of choosing a username and password.  How do I get them now? -
A.  Use our VERIFY form that well get you to the username/password setup screen.  You can also ask us to send you the signup link via email, but that might take awhile during standard business hours.  
Q. What and where are the TERMS AND CONDITIONS? -
A. They are located on the signup form and the bottom of our homepage and here:  Terms and Conditions
Q. I signed up already but it asks me to sign up again after choosing a game.
A. Sometimes you might not be logged in.  You can make sure to bookmark or favorite yourself after you use the MEMBER LOGINNot signing in will bring you back to the signup process again so don't be confused.  If it does not say "LOGOUT" at the top near the searchbox, you are not logged in.  (A login link is on the top of every page on the main site. )
Q. How do I set up my login username & password?

A. First you must REGISTER with us which is located on the page you just came from. 

Q. I forgot my password. What do I do?

A. Click Forgot Password use the "send me my password" option using your login name.  Your password is automatically emailed to you.  If you don't know your login name you signed up with, write us and include the email address you paid for your membership with via the support form.

Q. Does my membership automatically get re-billed each month?
A. Yes, or upgrade to Lifetime (located in the members area only) and this option will expire soon!
Q. Can I be sure my walkthrough or cheats are included in the members area before I pay? -
A.  Use the searchbox at the top of our site or click the CHEAT & WALKTHROUGH links on the side menu to look it up.  (Sometimes just using one or two words will prevent a typo from not finding your guide.)  If it's on the list, we have it!  Otherwise, tell us to add it with the support formIt's that simple!!  
Q. The game cheat or walkthrough I need is not added yet.  What should I do?
A.  Just contact support  (Make SURE you include what platform your game is for, ie X360, Wii, PS3, etc.)  Updates and help get responded to and/or posted usually within 24 hours or less.

NOTE:  If you are a member, log in to your members area first before using the SUPPORT LINK in there.  Member requests are given HIGHEST PRIORITY.  No one should have to stay stuck in a game, that's why we are here!

Q. How do I end my GameGuideDog subscription?
A.  Click (end subscription) (Note: Your membership will still work for the full duration you paid for after cancelling!)









 





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